CUSTOMER SUPPORT
Help for your private evidence vault.
Proofbook is in a closed beta and new purchases are paused. Existing beta households can continue using their vaults and receive direct support.
Product and account help
Email support@getproofbook.com for sign-in, uploads, inventory, exports, or billing. Our beta target is an initial response within two business days.
Privacy requests
Email privacy@getproofbook.com for data-handling, export, correction, or deletion questions. Do not attach private evidence to an ordinary email unless support specifically asks for a safe diagnostic alternative.
Refund requests
Email support@getproofbook.com within 14 days of an accidental annual charge. Include the account email and charge date, but never send a full card number.
Operator
Cairnforge Labs LLC
32 E Babcock St #1134
Bozeman, MT 59715